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    You ever lose a customer? How'd that feel?
    James McEntire
    • Jan 18
    • 1 min

    You ever lose a customer? How'd that feel?

    Lose one. You need to be clear about your #businessstrategy. Have you ever lost a good customer ? I have, it made me sick, frustrated, and mad. Sick at the loss of income, frustrated with my customer, and mad at my competitor. Yet the real villain, was me. I hadn't followed my own #businessadvice. I didn't realize the potential outcome, result from not doing something or not doing the right thing for my customer. Depending on which study you believe, and what industry you're
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    Want to become more connected to your customer?
    James McEntire
    • Jan 18
    • 1 min

    Want to become more connected to your customer?

    I don’t have a silver bullet, or a vaccine to cure your struggles or skyrocket your #businessgrowth. Like you, I have been, and many times still get into my own business struggles. Here is something I used in my wholesale business for 43 years that helped me maintain 89% customer loyalty and help my #businesssuccess. I still use it today. Empathy-Sincerity-Kindness-Recognition All in one bundle with…………………………………… Birthday cards, usually around 450 cards sent out each year to
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    How do your customers feel when they are lost?
    James McEntire
    • Jan 18
    • 1 min

    How do your customers feel when they are lost?

    This article will help your #businessgrowth. How do you feel when you're lost? How did I feel when I was lost looking for the Bellaire Beach sign to get back to my hotel? Uncertain, confused, upset, frustrated, and thinking I am not too smart. Feelings overpower logic, it happens to your customers every day. The Gulf boulevard sign I kept seeing and avoiding was actually the Bellaire sign road but I didn’t realize it. I had crossed into a different township on my two-mile dri
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    Is it possible the message you are saying is NOT what your customer is HEARING?
    James McEntire
    • Jan 18
    • 1 min

    Is it possible the message you are saying is NOT what your customer is HEARING?

    Is it possible the message you are delivering to your customer to buy is NOT the message they are getting? I was confused. What was this Chick-fill-A message really saying? A reheat able tray for free, what kind of #businessstrategy is that? The third time I passed this sign I asked my wife who was in the passenger seat what would you do with a reheat able tray? She explained to me it was stating that when you make an order of chicken nuggets another order of chicken nuggets
    1 view0 comments
    Are you pulling or pushing your customer to engage them?
    James McEntire
    • Jan 18
    • 2 min

    Are you pulling or pushing your customer to engage them?

    “You’re not obligated to win. You’re obligated to keep trying to do the best you can every day.” –Marian Wright Edelman This post is for your #businessgrowth. I just got off the phone with my wonderful friend Ron, we served a year tour together in the US Army stationed in South Korea. After leaving the Army for 34 years Ron successfully sold million-dollar flight plan software programs to airlines in Asia, the United States, in Arab countries, and elsewhere. I asked him what
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