You need to be clear about your #businessstrategy.
Have you ever lost a good customer ?
I have, it made me sick, frustrated, and mad.
Sick at the loss of income, frustrated with my customer, and mad at my competitor.
Yet the real villain, was me. I hadn't followed my own #businessadvice.
I didn't realize the potential outcome, result from not doing something or not doing the right thing for my customer.
Depending on which study you believe, and what industry you're in, acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one.
Keep the customers you presently have.
Your livelihood, income, growth, joy, and success are in the perception of your customers about your business.
It is critical for your #businessgrowth to be conscious of what your customers think.
Your customers either.
Love you, think your average , or use you until they find someone better.
And the beauty of this is with your business blueprint, strategy, and action plans.
You Decide, how your customer perceives you !
How are you doing with that?