Tailored Solutions to fit the budget and needs of Your Business
Client Experience, Branding, Designing Processes, and Coaching
I Got You Covered
Your Business Growth Services
The success or failure of your business depends on the story your potential client tells themselves about, what experience they expect, the quality of your brand, and whether you can deliver on what you promise.
Design the Exceptional Client Experience
(CX)
"Customers don't measure you on how hard you tried, they measure you on what you deliver". Steve Jobs​
How would it feel to keep your current clients loyal and attract new clients from your competitors?
Facts: From Zendesk
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49% of clients will switch to a competitor after one unsatisfactory experience.
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79% of business owners expect to compete directly on (CX).
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73% of clients state that (CX) is the number one factor that influences their buying decision.
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61% of clients reported that they would pay more for a positive client experience (CX).
(CX) Client Experience.
It is recognized as a key driver for your business growth and profitability. Many small businesses are now prioritizing customer experience (CX) over other factors, such as price, viewing it as a critical differentiator from their competition.
Research has shown.
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It increases revenues and profits, with one study showing a 61% higher profit than those who didn’t prioritize (CX).
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Leads to increased client loyalty, repeat purchases, and higher client lifetime value.
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Gives you a competitive advantage over your competitors
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Fosters a positive brand image and strengthens client relationships
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Add increased sales and conversion rates
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Reduces client turnover and improves retention
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Build reliance in your business on market changes and economic downturns
With over 25 years of experience running a thriving business focused on customer experience (CX), combined with my business coaching training, I can design, implement, and guide you to an exceptional client experience that will wow your clients.
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Small Business Branding And Marketing For Your Growth
"If You Fail to Plan, You Are Planning To Fail." Benjamin Franklin
When you design and build a client's perception of high quality in your brand, it sets you apart from your competition. It moves you to the top of their list of who they decide to do business with. Added to a marketing plan, it gets potential clients thinking about you, and blueprints provide a step-by-step process to move them down the sales funnel and encourage them to buy from you.
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Learning and applying all this information may seem like a massive undertaking. Together, we will break down all these projects into simple, easy-to-implement, and easy-to-understand sections. Branding helps you and your clients know precisely what you stand for and why your potential clients should care. Your marketing adds a process for moving potential clients to become interested in your products and services. If you decide I'm a good fit for you, I can coach and guide you step-by-step throughout your journey, using these plans to grow your business, increase sales, profits, confidence, and success.
Build a Blueprint of Processes to Win
In your current market, not having a plan is no longer optional; it's essential for a business seeking sustainable growth.​​ A blueprint of processes guides you and your team to deliver the same outcomes your clients want and need in every purchase they make.
"A strategic plan or blueprint is essential for all businesses as it sets a clear direction, defines the goals, and effectively allocates resources”. Peter Drucker
If you decide to partner with me.
I will review your current client service, marketing, sales systems, and design a blueprint of processes for delivering exceptional client experiences, building your high-quality brand, and implementing ethical selling strategies.
This blueprint process will enhance your efficiency, make it more transparent, enable you to make informed decisions, increase your sales, and help you achieve your goals. This will provide you with a structured approach to tasks, improved service, quality, and streamlined operations. This will build your confidence and skill set to thrive and succeed even in a challenging economy.
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I will guide you every step of the way to help you thrive and succeed.
If this interests you, let's schedule a visit with no hard sales pitch.
Your 100% Money-Back No-hassle Guarantee
If, at the end of your scheduled coaching visit, you don't feel you have received your money's worth for that visit. Tell Jim before you leave that visit, and he will refund your purchase with no-hassel for that visit within 48 hours. If you're not happy, neither is Jim.
